Teller I, Naaman, 20 hours per week at TD Bank | The Muse (2025)

TD Bank

Wilmington, DE

Work Location:
Wilmington, Delaware

Hours:
20

Pay Details:
$20.50 - $25.50 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

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Teller I, Naaman, 20 hours per week at TD Bank | The Muse (1)

Line of Business:
Personal & Commercial Banking
Job Description:

The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions.

Depth & Scope:

  • Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store
  • Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently
  • Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy
  • Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary
  • Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately
  • Understands customer preferences with banking (when and how they want) and educates customers on self-service/digital options that meet their needs
  • Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and/or referring the customer to appropriate partner to provide solutions
  • Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management
  • Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
  • Verifies customers' identities by following customer authentication policies & procedures
  • Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary
  • Adheres to safe deposit box procedures/operations and guidelines
  • Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times
  • Accountable for ensuring confidential customer information is securely stored throughout the day
  • Understands the importance of and follows dual control
  • Follows all security and audit measures to minimize potential loss
  • Utilizes bank tools and processes to detect, address and prevent fraud
  • Expected to complete all required in-classroom training and on-line training by established due dates

Education & Experience:

  • High school diploma or GED
  • 6 months work related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience
  • Ability to work during operating hours to include weekends, evenings, holidays as scheduled
  • Demonstrated Customer Service skills preferred
  • Strong organizational skills
  • Detail-oriented
  • Ability to function in a fast-paced and changing environment
  • Excellent communication skills with ability to be concise, clear and consistent

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

  • Domestic Travel - Occasional
  • International Travel - Never
  • Performing sedentary work - Continuous
  • Performing multiple tasks - Continuous
  • Operating standard office equipment - Continuous
  • Responding quickly to sounds - Occasional
  • Sitting - Continuous
  • Standing - Frequent
  • Walking - Occasional
  • Moving safely in confined spaces - Occasional
  • Lifting/Carrying (under 25 lbs.) - Occasional
  • Lifting/Carrying (over 25 lbs.) - Never
  • Squatting - Occasional
  • Bending - Occasional
  • Kneeling - Never
  • Crawling - Never
  • Climbing - Never
  • Reaching overhead - Never
  • Reaching forward - Occasional
  • Pushing - Never
  • Pulling - Never
  • Twisting - Never
  • Concentrating for long periods of time - Continuous
  • Applying common sense to deal with problems involving standardized situations - Continuous
  • Reading, writing and comprehending instructions - Continuous
  • Adding, subtracting, multiplying and dividing - Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Client-provided location(s):

Wilmington, DE, USA

Job ID:

TD_bank-R_1352250
Employment Type:

Part Time

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Teller I, Naaman, 20 hours per week at TD Bank | The Muse (2025)

FAQs

How long is Teller training at TD Bank? ›

How long is the training for a part time teller? 1 week of training at headquarters.

What does a TD Bank teller do? ›

A TD Bank Teller processes Customer transactions face-to-face for a variety of routine to more complex financial transactions including but not limited to check cashing, withdrawals, and deposits. This job is responsible to balance cash drawers and assists Customers with basic product information.

What questions are asked at the TD Bank Associate interview? ›

Can you tell me about yourself?” “Why did you leave your last job?” What are your strengths and weaknesses?” Why do you want to work here?” What do you know about our company?”

How often does TD Bank pay? ›

Depending on the pay period when you start work, between 2 to 3 weeks. A week in the whole like any other job. TD doesn't hold your paycheck. You get paid Bi-weekly so you may need to wait three weeks in some cases.

What is the hardest part of being a bank teller? ›

High-Stress Environment: Bank tellers face demanding and fast-paced work, including managing long queues, cash transactions, and strict security protocols. Strong organisational and time management skills are essential for success.

Is it hard to be hired as a bank teller? ›

The teller position in a bank is generally an entry-level position open to high school graduates. Most successful job applicants have records of high performance in other jobs that include substantial customer service components.

What bank pays tellers the most? ›

Top Paying Companies
1Cathay General Bancorp$47,890
7East West Bank$45,915
8BOFA$45,567
9Wells Fargo$45,258
10Chase$45,213
5 more rows

What does a bank teller do all day? ›

Bank Tellers manage customer transactions and services. They accept deposits, issue checks or savings withdrawal slips and record night banking hours for mail deposit purposes as needed to ensure the timely capture of funds from accounts at other financial institutions such as banks and credit unions.

What benefits do bank tellers get? ›

You also might receive discounts at local businesses, stock options, tuition assistance and special financing on loans and mortgages. Employee benefits can include private health care, dental and vision insurance, a 401(k) retirement plan, paid holidays and paid vacations.

How to pass a bank teller interview? ›

Highlight your ability to provide exceptional service, handle customer inquiries effectively, and demonstrate strong communication skills. Familiarize yourself with cash handling procedures, including counting, verifying, and maintaining accurate records of cash transactions.

What is the dress code for TD Bank? ›

TD Bank has a dress code that includes wearing business casual attire, such as dress slacks or khakis, dress shirts, ties, and dress shoes.

How many rounds of interview are there in TD? ›

It's typical for candidates to be interviewed at least twice before a hiring decision is made. The interview process will help you learn more about our organization and answer your questions about the job opportunity. At TD, we want you to succeed, so we'll try to make your experience as rewarding as possible.

Do you get your paycheck early with TD Bank? ›

For certain eligible direct deposits, we may make funds available for your use up to two business days before we receive the funds from your payor with our service, TD Early Pay. There is no enrollment necessary and no fee for this service.

What bank pays you 2 days early? ›

Financial institutions with early direct deposit
Financial institution (click the name to see our review)Direct deposit details
AllyUp to 2 days early.
Capital OneUp to 2 days early.
ChaseUp to 2 days early, but limited to the Chase Secure Banking℠ account.
2 more rows
5 days ago

Why did I get paid on Wednesday instead of Friday? ›

Now, my paychecks hit my account every other Wednesday instead of Friday. It turns out many financial institutions, such as Capital One, Ally and Wells Fargo, provide early direct deposit. The service is usually automatic, meaning you don't have to opt into it.

How long is training for bank teller? ›

Bank tellers receive on-the-job training that typically lasts for the first month of employment. Under the supervision of a senior teller or manager, new employees learn bank policy, their software and how to process monetary instruments securely. Certificate programs generally last a few weeks.

What to expect in bank teller training? ›

Some key teller training issues include:
  • Customer Service Skills: ...
  • Cash Handling and Transactions: ...
  • Security Protocols: ...
  • Product Knowledge: ...
  • Regulatory Compliance: ...
  • Problem Resolution: ...
  • Technology Proficiency: ...
  • Cross-Selling Skills:

What is the dress code for TD Bank tellers? ›

TD Bank has a dress code that includes wearing business casual attire, such as dress slacks or khakis, dress shirts, ties, and dress shoes.

How are bank tellers trained? ›

Bank tellers usually receive training while performing the job. More experienced managers or fellow tellers help new employees learn the job duties, such as operating banking software, navigating the institution's website, cash handling, and record-keeping procedures.

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