22nd May : Per Diem Patient Access Specialist - Dignity Health Cancer Institute - Phoenix, AZ, ChandlerHeights, Arizona, Optum in United States | WhatJobs (2024)

Job Details

Chandler Heights, Arizona, United States

Optum

Posted today

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Full Job Description

$2,000 Sign On Bonus For External Candidates

Optum is a global organization that delivers care,aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes byconnecting people with the care, pharmacy benefits, data and resourcesthey need to feel their best. Here, you will find a cultureguided by diversity and inclusion, talented peers, comprehensivebenefits and career development opportunities. Come make an impact onthe communities we serve as you help us advance health equity on aglobal scale. Join us to start Caring. Connecting. Growingtogether.

The Per Diem Patient Access Specialist functions as an integral member ofthe team and is the first point of contact for all persons inquiringabout the provider’s practice. The primary role is to organize thepractice’s daily activities and paperwork.

This position is per diem. Employees are required to have flexibilityto work any of our per diem schedule which is to be determined. It maybe necessary, given the business need, to work occasional overtime.Our office is located at 625 N. 6th street Phoenix, AZ

Weoffer 4 weeks of paid training. The hours of the training will be8:00am-4:30pm, Monday-Friday.

PrimaryResponsibilities:

• Verifies insurance eligibility andbenefits on all assigned accounts using electronic verificationsystems or by contacting payers directly to determine level ofinsurance coverage. When contacting payers directly, utilizes approvedscripting.
• Obtains referral, authorization andpre-certification information and documents this information insystem.
• Identifies outstanding balances frompatient’s previous visits and attempts to collect any amount due.
• Trains staff on computer systems, newprocesses, payer updates and assigned reporting.
• Functions as a Superuser for primary computer systems
• Proactively identifies and leads department processimprovement opportunities.
• Works on SpecialProjects as needed.
• Performs the duties of aPatient Access Representative
• Maintainsup-to-date knowledge of specific admission, registration, andpre-registration requirements for all areas.

You’ll be rewarded and recognized for your performance in anenvironment that will challenge you and give you clear direction onwhat it takes to succeed in your role as well as provide developmentfor other roles you may be interested in.

Required Qualifications:

• Must be 18 years of age OR older
• 2+ years of Customer Service experience such ashospital, office setting, customer service setting, or phone support
• 1+ years of electronic health record experience
• Ability to work 100% onsite 625 N. 6th St. Phoenix, AZ
• Ability to work a Per Diem/On call schedule.
• Ability to attend training full time Monday to Friday8:00am to 4:30pm for four weeks.

Preferred Qualifications:

• 1+ years of experience with priorauthorizations
• Experience with Microsoft Officeproducts
• Working knowledge of medicalterminology
• Understanding of insurance policiesand procedures
• Ability to perform basicmathematics for financial payments
• Experiencein requesting and processing financial payments
• Experiencein insurance reimbursem*nt and financial verification
• Experience in a Hospital Patient Registration Department, Physicianoffice or any medical setting

Soft Skills:

• Strong interpersonal, communication and customer serviceskills

Physical and WorkEnvironment:

• Standing for longperiods of time (10 to 12 hours) whileusing a workstation on wheels and phone/headset.

**PLEASE NOTE** The sign on bonus is only available toexternal candidates. Candidates who are currently working for aUnitedHealth Group, UnitedHealthcare or related entity in a full time,part time, or per diem basis ("Internal Candidates") are not eligibleto receive a sign on bonus.

AtUnitedHealth Group, our mission is to help people live healthier livesand make the health system work better for everyone. We believeeveryone–of every race, gender, sexuality, age, location, andincome–deserves the opportunity to live their healthiest life. Today,however, there are still far too many barriers to good health whichare disproportionately experienced by people of color, historicallymarginalized groups, and those with lower incomes. We are committed tomitigating our impact on the environment and enabling and deliveringequitable care that addresses health disparities and improves healthoutcomes — an enterprise priority reflected in our mission.

Diversity creates a healthieratmosphere: UnitedHealth Group is an Equal Employment Opportunity /Affirmative Action employer, and all qualified applicants will receiveconsideration for employment without regard to race, color, religion,sex, age, national origin, protected veteran status, disabilitystatus, sexual orientation, gender identity or expression, maritalstatus, genetic information, or any other characteristic protected bylaw.

UnitedHealth Group is a drug - freeworkplace. Candidates are required to pass a drug test beforebeginning employment .

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